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The Aim of the workshop is to develop managers interviewing skills so that they can plan for and conduct very high quality information gathering and problem solving interviews and so make good, inform... more information | send enquiry

This course teaches you the power and effectiveness of Competency Based Interviewing. Many organisations find that traditional staff recruitment & selection techniques often produce results of variab... more information | send enquiry

In the past, people worked for the organisation. In the future, organisations need to work for people. * * This workshop focuses on the most valuable long-term asset your organisation possesses and s... more information | send enquiry

A practical one day workshop that will equip line managers at all levels with the skills and confidence they need to successfully appraise the performance of their team members. Delegates will learn ... more information | send enquiry

All too often appraisals are seen as a worthless paperwork exercise. Make them more useful, valued and worthwhile and help your team and your business flourish! Prepare, conduct a worthwhile discuss... more information | send enquiry

A practical and particpative session for small businesses focussing on tools for improving people performance and understanding the purpose and benefit of introducing appraisals. This can be run as a... more information | send enquiry

Practical competency frameworks offer a structured but flexible means of assessing skills and competence in a designated role. Phoenix have developed a bank of competencies relating to management, sa... more information | send enquiry

MANY TRAINING COURSES DON'T WORK - OURS ARE DIFFERENT... Think back to school, did you learn your 3 times table on a one-day training course, enabling you to multiply by 3 perfectly from then on? No?... more information | send enquiry

Setting objectives and performance management can be a daunting and challenging prospect for managers. This workshop is designed to make managers become more effective and dynamic in developing, sup... more information | send enquiry

This course is aimed at developing the skills required to conduct an effective appraisal review interview based on a formalised appraisal review process. Available as an in-house or flexi-schedule co... more information | send enquiry

In order to be sure that the needs and overall goals of the organisation are being met, Managers are given targets. By utilising the skills of their team, managers can delegate work that will ensure t... more information | send enquiry

This one day course provides line managers with a framework to approach appraisal situations, and may be focused around your organisation's appraisal / performance management system. OBJECTIVES - Why... more information | send enquiry

Objective: To explain the role of the Manager during an appraisal, to show how to create a positive, helpful environment and how to use the right questions to encourage continuous improvement. Partic... more information | send enquiry

A practical and participative session focusing particpants on individual and business performance management. Part of the course will give an introduction to Appraisals and their role in Performance ... more information | send enquiry

These workshops are tailored to meet specific needs but typically will include appraisal preparation, objective setting, feedback and development plans. We can also provide courses covering disciplin... more information | send enquiry

This course equips you with the knowledge, tools and skills to develop and manage successful competency based assessment systems. It covers the theory and practice of behavioural based assessment, thr... more information | send enquiry

This one-day programme is aimed at individuals who wish to understand and successfully use structured feedback with individuals and teams in organisations as part of an ongoing process to improve perf... more information | send enquiry

Effective appraisal systems are fundamental to the long-term motivation of all employees. This course develops the practical skills and techniques required by managers in the appraisal or performance ... more information | send enquiry

Appraisal is crucial to managing individuals and teams. Agreeing clear objectives, monitoring progress and providing regular feedback to maintain and enhance performance leads to a virtuous circle. To... more information | send enquiry

Designed to provide delegates with a structured approach to the recruitment process together with an appreciation of the role that these processes play in establishing employer/employee relationships.... more information | send enquiry

Taking staff through your organisations performance management system to generate 'buy in' and increase understanding of the benefits to staff and the organisation. My ethos is to discuss fully the l... more information | send enquiry