Target Audience Those who wish to build on their presentation skills and experiences to date. Aims *To polish and improve the level of Presentation Skills for people who may feel that they need to fu... more information   send enquiry

Aims To enable delegates to develop their supervisory skills in order to take responsibility for the performance of other people. Introduction *Introduction: *Clarifying the Role *Taking Responsibili... more information   send enquiry

Target Audience Staff who regularly write memos and letters in the course of their work. It is useful for both relatively inexperienced and experienced staff as it allows time to reflect on current pr... more information   send enquiry

Target Audience Staff who regularly or occasionally chair meetings Introduction *The role of the chairman *Setting clear objectives *Mediating between opposing factions *Dealing with conflict *Team-... more information   send enquiry

Target Audience Administrative Assistants, Administrative Officers and those in similar posts. Introduction The programme is purposely split to allow delegates to practise first time supervisory / ma... more information   send enquiry

Introduction *The purpose of consultation *Types of surveys *Questionnaire design principles *Survey methods, including relative advantages and disadvantages *Principles of sampling , including co... more information   send enquiry

Introduction *Project Management in local government *The key principles of project management *Stages of project management within the project 'life cycle' *Commissioning and appraisal of projects... more information   send enquiry

Introduction *The expectations of a 'modern' leader *The spectrum of leadership styles *Setting direction and goals *Influencing and shaping as a leader *Responsibility and accountability *Communi... more information   send enquiry

Introduction *The theory of motivation *How to motivate individuals and teams to increase performance levels *Recognition methods and approaches *Creating and sustaining the right culture *Overcomi... more information   send enquiry

Target Audience A one day course aimed at all those who lead teams, chair meetings, train staff and work with groups of people. This course is open to a wide range of delegates. The style and content... more information   send enquiry

Introduction *What are they key capacity building issues for district councils? *Trends and themes *Developing a strategy to address the issues *Who to learn from *Networking and sharing good prac... more information   send enquiry

Follow the Clampetts through a Maze of Employment law. This course is for anyone, who needs to have an awareness of the essential elements of Employment legislation e.g. Managers, First line managers,... more information   send enquiry

Introduction *Introduction to performance management *Links between performance management, corporate / service planning, best value and CPA *Establishing a balanced set of performance measures at t... more information   send enquiry

Introduction *An overview of focus groups and their use *Types of focus group - selecting the most appropriate to address your needs *Defining focus group aims, objectives and desired outcomes *Settin... more information   send enquiry

Introduction *An introduction to corporate and service planning *How corporate and service planning links to CPA and best value and can significantly reduce the resource required to address these impe... more information   send enquiry

This event is part of a series which have been held around the country over the past two years. It has been extremely well received by delegates, some of whom described it as the best day's training t... more information   send enquiry

Target Audience Middle and senior managers. Aims *To equip delegates with the concepts and tools to build and work with effective teams *To develop the skills to apply these tools to maximum effect ... more information   send enquiry