This practical workshop will equip delegates with the knowledge and skills required to analyse their use of time and to give practical tools to improve their own self-management as well as techniques ... more information   send enquiry

This practical workshop will equip delegates with the knowledge and skills required to analyse their use of time and to give practical tools to improve their own self-management as well as techniques ... more information   send enquiry

Effective Customer Services training for all staff in direct customer contact. Topics Include: Why do we lose customers? Exceed customer expectations The cost of losing customers Prevention is bette... more information   send enquiry

This highly interactive course looks at the employee life cycle from recruitment to redundancy and everything in between. Topics covered: o Recruitment o Induction o Performance management o Probati... more information   send enquiry

Delegates will learn how to present to a standard of excellence by adding ‘polish’ to the way that they, and their company, are presented. Delegates will see themselves perform on video, which is used... more information   send enquiry

Examine the key techniques of sales and negotiation, ideal for anyone new to sales or those with some experience but no formal training. Topics include: Marketing approach Effective marketing plann... more information   send enquiry

Delegates will learn about the barriers to delegation, how to delegate effectively. They will also learn how best to motivate people, how to chair and participate in effective meetings, and how to set... more information   send enquiry