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Courses from The Learning Ladder Ltd

Assertiveness The Learning Ladder Ltd - 1 day - All difficulty levels - Public - £210 + VAT The key differences between assertive, aggressive, passive and indirectly aggressive behaviour Simple techniques to achieve what you want, without upsetting other people The use of positive inner dial... more information send enquiry
Business Planning The Learning Ladder Ltd - 1 day - All difficulty levels - Public - £325 + VAT Easy to use and poven management tools Understanding objectives, identifying priorities Action Plans that will monitor and control the outcomes Internal and external business appraisals Writing and pr... more information send enquiry
How to Win at Selling The Learning Ladder Ltd - 2 days - All difficulty levels - Public & In-House - £395 + VAT Programme • Enthuse customers to buy – Positive Mental Attitude • Positive Communication Skills – Assertiveness • Understand the role – responsibilities, key skills and self improvement • What makes c... more information send enquiry
Managing People and Teams The Learning Ladder Ltd - 2 days - All difficulty levels - Public - £595 + VAT The key roles of a successful manager The management planning model Six key questions for successful strategic thinking Setting and agreeing clear objectives and targets Empowering your team with pos... more information send enquiry
Powerful and Effective Communication Skills The Learning Ladder Ltd - 2 days - All difficulty levels - Public - £595 + VAT Understanding Best Practice The benefits of good communication Influential Communication Dealing with aggressive or passive people Communication skills for groups Coaching and the power of praise Can... more information send enquiry
Powerful Telephone Skills The Learning Ladder Ltd - 1 day - All difficulty levels - Public & In-House - £195 + VAT Many people think ‘How hard is it to use a telephone?’, and the answer is ‘It isn’t hard at all’. What’s hard is projecting the right image. The first telephone call made to a customer allows them t... more information send enquiry
Practical Finance for the Non-Financial Manager The Learning Ladder Ltd - 1 day - All difficulty levels - Public - £325 + VAT Understanding financial terms and jargon Identifying financial risks The impact of cash flow Practical accounting policies Key performance indicators Can be tailored and delivered in-house more information send enquiry
Using Projects to Deliver Business Solutions The Learning Ladder Ltd - 1 day - All difficulty levels - Public - £325 + VAT Discover how to structure a project understanding and managing the stakeholders Establishing the communication plan Planning solutions which really work Managing the risks, meeting deadlines Managing ... more information send enquiry