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Courses from Contrast Training Limited
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Access 2002 Core
At the end of the course delegates will be able to: *Understand the concepts of a database and create, edit and view a database. *Interrogate the database to extract specific information. *Produce sta... more information send enquiry
Access 2002 Expert
At the end of the course delegates will be able to: *Use advanced querying features to interrogate table data. *Customise forms and reports to include user options and graphs. *Design macros to automa... more information send enquiry
Access 2003 Core
At the end of the course delegates will be able to: *Understand the concepts of a database and create, edit and view a database. *Interrogate the database to extract specific information. *Produce sta... more information send enquiry
Access 2003 Expert
At the end of the course delegates will be able to: *Use advanced querying features to interrogate table data. *Customise forms and reports to include user options and graphs. *Design macros to automa... more information send enquiry
Advanced Communication Skills Workshop
To communicate with a wide range of individuals successfully needs not only a good self-awareness of your style and its impact on people, but the ability to use a range of skills and adapt your style ... more information send enquiry
Assertiveness Skills
This training course involves participants in realising their own rights and the right of others in the workplace. Practical activities allow delegates to practice expressing their views, opinions an... more information send enquiry
Creative Thinking Techniques
Sometimes our thinking gets stuck and we need to find unusual and different ways of getting round a problem. This 1-day course provides some those techniques. A number of different techniques are intr... more information send enquiry
Customer Care for Telephone Support Staff
This 2-day course will enable participants to better understand the hidden messages and language that customers use; to understand how to identify and handle telephone types. It will provide them with... more information send enquiry
Disability Awareness Training
The Disability Discrimination Act 1995 requires all employers to provide employment rights for disabled people. The Act also makes it unlawful for providers of goods and services to offer a less favo... more information send enquiry
Effective Communication Through Listening and Questioning
The key to effective communication is that you understand what others are trying to communicate. Listening and questioning skills play a vital part in ensuring good communication is achieved and open... more information send enquiry
Excel 2002 Core
At the end of the course delegates will be able to: *Utilise core skills in creating and managing simple workbooks. *Understand and utilise the key components of Excel to increase productivity. *Creat... more information send enquiry
Excel 2002 Expert
At the end of the course delegates will be able to: *Utilise the features of Excel to create powerful and advanced workbooks. *Create and apply outlines and views to manage complex workbooks. *Manag... more information send enquiry
Excel 2002 Proficient
At the end of the course delegates will be able to: *Increase productivity and produce professional, structured Excel workbooks using future proof formulas and templates. *Effectively manage and man... more information send enquiry
Excel 2003 Core
At the end of the course delegates will be able to: *Utilise core skills in creating and managing simple workbooks. *Understand and utilise the key components of Excel to increase productivity. *Creat... more information send enquiry
Excel 2003 Expert
At the end of the course delegates will be able to: *Utilise the features of Excel to create powerful and advanced workbooks. *Create and apply outlines and views to manage complex workbooks. *Manag... more information send enquiry
Excel 2003 Proficient
At the end of the course delegates will be able to: *Increase productivity and produce professional, structured Excel workbooks using future proof formulas and templates. *Effectively manage and man... more information send enquiry
Facilitation Skills for IT Staff
This course provides individuals with the skills needed to facilitate group activities in the working environment. Increasingly these days IT staff are asked to facilitate or 'run' meetings and need ... more information send enquiry
Help Desk Analyst
This 4 day course will prepare delegates for the Help Desk Institute's "Certified Help Desk Analyst" certification. Delegates will learn how to deal effectively with a wide variety of customer situat... more information send enquiry
Introduction to Project Management
IT professionals are increasingly required to operate within a project environment or even to manage IT projects. Projects bring together resources, skills, technology and ideas to deliver business b... more information send enquiry
Managing Diversity
An effective organisation is one which recognises and maximises the differences that exist within individuals whether they be age, sexual orientation, gender, race or disability. This one day course... more information send enquiry
Negotiation Skills
Too often a group will meet to negotiate an arrangement and fail to come to a reasonable position - entrenched positions will stop useful negotiation and poor use of interpersonal skills leads to "sta... more information send enquiry
Outlook 2002 Core
At the end of the course delegates will be able to: *Send and receive mail. *Organise their diary and arrange meetings across the network. *Manage a to do list using tasks and delegate responsibilit... more information send enquiry
Outlook 2003 Core
At the end of the course delegates will be able to: *Send and receive mail. *Organise their diary and arrange meetings across the network. *Manage a to do list using tasks and delegate responsibilit... more information send enquiry
Perfecting your Presentation Skills
This workshop concentrates on the core elements of presentations - focusing on 'preparation, practice and performance'. Delegates will practice several different styles of presentation and will be gu... more information send enquiry
PowerPoint 2002 Core
At the end of the course delegates will be able to: *Utilise core skills in creating and managing simple presentations. *Understand and utilise the key components of PowerPoint to increase productivit... more information send enquiry
PowerPoint 2002 Expert
At the end of the course delegates will be able to: *Use the Drawing Features to create personalised, professional diagrams, images and charts. *Create customised corporate presentation templates. *A... more information send enquiry
PowerPoint 2003 Core
At the end of the course delegates will be able to: *Utilise core skills in creating and managing simple presentations. *Understand and utilise the key components of PowerPoint to increase productivit... more information send enquiry
PowerPoint 2003 Expert
At the end of the course delegates will be able to: *Use the Drawing Features to create personalised, professional diagrams, images and charts. *Create customised corporate presentation templates. *A... more information send enquiry
Presentation Skills for PA's, Administrators and Secretaries
It has become increasingly important for office professionals to be able to communicate their ideas and thoughts confidently in group situations, including meetings and team briefings, to both colleag... more information send enquiry
Prince2 Foundation
This is an examination based course, which gives delegates accreditation at PRINCE2 Foundation level. The course equips delegates with a detailed knowledge of the method, working through each stage of... more information send enquiry
Prince2 Practitioner
This is an examination based course, which gives delegates accreditation at PRINCE2 Practitioner level. The course equips delegates with a detailed knowledge and structure of the method, working throu... more information send enquiry
Recruitment and Interviewing Skills
Successful managers and team leaders need the skills to find and recruit the best candidates for their team. The course is a two-day event which involves participants working on processes and procedur... more information send enquiry
Room Hire
To set up a training facility in Central London is a time consuming and costly task but by hiring training rooms from Contrast Training Limited these problems are easily and cost effectively solved. ... more information send enquiry
Service Management Foundation Course
This course provides a solid foundation for those seeking an entry-level professional qualification in IT Service Management. It forms the basis for those wishing to progress to the practitioner level... more information send enquiry
Stress Management
We are all aware of the dangers of stress in our lives, however, how many of us know the signs and symptoms in ourselves, and ways to prevent stress taking over our condition? It is important not only... more information send enquiry
Team Building Techniques
This 2-day course will introduce delegates to the activities and techniques that make for effective team building. This will focus on individual actions and team actions that help build effective team... more information send enquiry
Train the Trainer
People make the real difference between success and failure in any organization. Developing, coaching and mentoring people to use the right skills and competencies are a key operational objective and ... more information send enquiry
Visio 2002 Core
Visio provides the non-specialist with a comprehensive range of drawing tools. This course is designed to provide attendees with a solid foundation upon which to build skills using Visio. Delegates ... more information send enquiry
Visio 2003 core
This course will give delegates a good overview of the main features of Visio. At the end of the course, delegates will be able to put together drawings using a number of the standard Visio templates... more information send enquiry
Word 2002 Core
At the end of the course delegates will be able to: *Utilise core skills in creating and managing simple documents. *Understand and utilise the key components of Word to increase productivity. *Create... more information send enquiry
Word 2002 Expert
At the end of the course delegates will be able to: *Utilise core skills in creating and managing simple documents. *Understand and utilise the key components of Word to increase productivity. *Create... more information send enquiry
Word 2002 Proficient
At the end of the course delegates will be able to: *Control the layout of documents using features such as tabs, tables and columns. *Create advanced page layouts using headers and footers, and secti... more information send enquiry
Word 2003 Core
At the end of the course delegates will be able to: *Utilise core skills in creating and managing simple documents. *Understand and utilise the key components of Word to increase productivity. *Create... more information send enquiry
Word 2003 Expert
At the end of the course delegates will be able to: *Utilise the advanced features of Word to produce large or intricate documents. *Send documents to other users for review, and incorporating change... more information send enquiry
Word 2003 Proficient
At the end of the course delegates will be able to: *Control the layout of documents using features such as tabs, tables and columns. *Create advanced page layouts using headers and footers, and secti... more information send enquiry | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
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