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Courses from Scott-Brown Ltd
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Change Management
Scott-Brown Ltd -
1 day - All difficulty levels - In-House - £260 per person + travel, expenses and VAT for our standard course for 5 or more people. Special rates can be arranged for one-on-one coaching and for specially tailored programmes.
This programme focuses on the need to lead change and not merely manage it . An understanding of the change curve and the forces for and against change, will allow managers to plan and manage change s... more information send enquiry
Coach Your Team
Scott-Brown Ltd -
1 day - All difficulty levels - In-House - £260 per person + travel, expenses and VAT for our standard course for 5 or more people. Special rates can be arranged for one-on-one coaching and for specially tailored programmes.
This activity led programme allows people to practise coaching skills in a business context. Against a set of agreed criteria, delegates are given feedback on their coaching skills. They will unders... more information send enquiry
Customer Care
Scott-Brown Ltd -
1 day - All difficulty levels - In-House - £260 per person + travel, expenses and VAT for our standard course for 5 or more people. Special rates can be arranged for one-on-one coaching and for specially tailored programmes.
Managers need to set an example if good customer service is to be delivered. This programme helps managers understand how to motivate, equip, lead and inform their staff towards improved customer car... more information send enquiry
Internal Customers
Scott-Brown Ltd -
1 day - All difficulty levels - In-House - £260 per person + travel, expenses and VAT for our standard course for 5 or more people. Special rates can be arranged for one-on-one coaching and for specially tailored programmes.
This activity led programme shows delegates how colleagues need to be treated as customers if your organisation is to deliver good customer care to external customers. Improved teamwork is a spin off... more information send enquiry
Interviews
Scott-Brown Ltd -
2 days - All difficulty levels - In-House - £520 per person + travel, expenses and VAT for our standard course for 5 people or more. Special rates can be arranged for one-on-one coaching, and for specially tailored programmes.
This programme covers the fundamentals of all interviews, such as preparation, questioning, and listening. Depending on delegate need, it will then allow people an opportunity to practise the skills ... more information send enquiry
Leadership, Delegation & Empowerment
Scott-Brown Ltd -
2 days - All difficulty levels - In-House - £520 per person + travel, expenses and VAT for our standard course for 5 people or more. Special rates can be arranged for one-on-one coaching, and for specially tailored programmes.
Delegates will understand the need to adjust their leadership style to suit the situation, to delegate in the true sense of the word and as a result harness the resources of the people around them. more information send enquiry
Meetings
Scott-Brown Ltd -
1 day - All difficulty levels - In-House - £260 per person + travel, expenses and VAT for our standard course for 5 or more people. Special rates can be arranged for one-on-one coaching and for specially tailored programmes.
Based on the Sunday Times training pack, this course covers all the conventional wisdom on meetings, plus some lateral thinking on how to extract maximum value from any meeting. more information send enquiry
Motivate The Team
Scott-Brown Ltd -
1 day - All difficulty levels - In-House - £260 per person + travel, expenses and VAT for our standard course for 5 or more people. Special rates can be arranged for one-on-one coaching and for specially tailored programmes.
As a result of this course, delegates will have an understanding of motivation theory, and what motivates and de-motivates people. The result should be a more motivated team in which each individual'... more information send enquiry
Negotiating Skills
Scott-Brown Ltd -
2 days - All difficulty levels - In-House - £520 per person + travel, expenses and VAT for our standard course for 5 people or more. Special rates can be arranged for one-on-one coaching, and for specially tailored programmes.
This popular programme covers negotiating principles and strategies. Through several case studies, delegates practise their skills. Buyers have saved thousands as a result of this course, and salesm... more information send enquiry
Presentations
Scott-Brown Ltd -
1 day - All difficulty levels - In-House - £260 per person + travel, expenses and VAT for 5 people (max). Special rates can be arranged for one-on-one coaching and for specially tailored programmes.
This popular and highly participative programme is based on a BBC training package. Delegates make presentations which are assessed in terms of their ability to control themselves, their material, an... more information send enquiry
Selling
Scott-Brown Ltd -
2 days - All difficulty levels - In-House - £520 per person + travel, expenses and VAT for our standard course for 5 people or more. Special rates can be arranged for one-on-one coaching, and for specially tailored programmes.
This programme covers the A to Z of Selling with a host of activities designed to show the importance of understanding the customers needs and working with them to achieve your company's goals. more information send enquiry
Solve Problems
Scott-Brown Ltd -
1 day - All difficulty levels - In-House - £260 per person + travel, expenses and VAT for our standard course for 5 or more people. Special rates can be arranged for one-on-one coaching and for specially tailored programmes.
Delegates will solve real problems using a variety of problem solving techniques. The end result is the confidence and ability to use different tools for different problems and deliver business impro... more information send enquiry
Targets (SMART)
Scott-Brown Ltd -
1 day - All difficulty levels - In-House - £260 per person + travel, expenses and VAT for our standard course for 5 or more people. Special rates can be arranged for one-on-one coaching and for specially tailored programmes.
This practical session revolves around Specific, Measurable, Agreed, Realistic and Timed targets. By working with real targets, delegates will be able to link strategic objectives to effective action... more information send enquiry
Teambuilding
Scott-Brown Ltd -
1 day - All difficulty levels - In-House - £260 per person + travel, expenses and VAT for our standard course for 5 or more people. Special rates can be arranged for one-on-one coaching and for specially tailored programmes.
This programme works with a specific business team addressing what makes for good teamwork. Through giving & receiving feedback, the strengths of the team are identified, as well as the development n... more information send enquiry
Telephone Behaviour
Scott-Brown Ltd -
1 day - All difficulty levels - In-House - £260 per person + travel, expenses and VAT for our standard course for 5 or more people. Special rates can be arranged for one-on-one coaching and for specially tailored programmes.
Designed to improve the effectiveness of telephone users, this course covers an assertive approach, questioning skills, practical tips on effective communication, and many other issues. The result sh... more information send enquiry
Time Management
Scott-Brown Ltd -
1 day - All difficulty levels - In-House - £260 per person + travel, expenses and VAT for our standard course for 5 or more people. Special rates can be arranged for one-on-one coaching and for specially tailored programmes.
This course focuses on more than just conventional ideas on time management. It highlights the importance of using time in a powerful way to drive a business forward. The end result is more skilled ... more information send enquiry
Train The Trainer
Scott-Brown Ltd -
1 day - All difficulty levels - In-House - £260 per person + travel, expenses and VAT for our standard course for 5 or more people. Special rates can be arranged for one-on-one coaching and for specially tailored programmes.
A programme designed to equip the modern day trainer with the attitudes, skills and knowledge to effectively train others. The course covers the distinction between training, coaching, facilitation, ... more information send enquiry
Training Needs Analysis
A flexible programme, to suit your needs, that helps business managers to identify the training and development needs within their organisation. Among the subjects covered are the business plan; key... more information send enquiry | | | | | | | | | | | | | | | | | |
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