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Courses from Kitonian Training & Development Ltd.

Bespoke Training Kitonian Training & Development Ltd. - All difficulty levels - In-House & Blended in-house - Price on application (includes materials, equipment/machinery) As a guide, our expertise covers the following core areas: Listening Customer Care Effective Telephone Skills & Behaviour Handling Complaints Business Reviews Communication - Verbal and non verbal Con... more information send enquiry
Client Relationship Management (CRM) Kitonian Training & Development Ltd. - All difficulty levels - In-House & Blended in-house - Price on application (includes materials, equipment/machinery) •How does it differ from Customer service? •Commodity supplier or business partner? •What are the key elements of CRM? •Who should be involved with CRM? •Building CRM networks (cross functional) •What... more information send enquiry
Develop your people through coaching Kitonian Training & Development Ltd. - All difficulty levels - In-House & Blended in-house - Price on application (includes materials, equipment/machinery) Allows the manager to identify the opportunities to coach and create a culture of coaching within the organization. Provides the tools to effectively coach. •What is coaching?/ Who can coach? •Barrier... more information send enquiry
Tailored training - Leadership & Supervisory Kitonian Training & Development Ltd. - All difficulty levels - In-House & Blended in-house - Price on application (includes materials, equipment/machinery) Our Areas of expertise include (but are not limited to): Listening, Customer Care Effective Telephone Skills & Behaviour Handling Complaints Business Reviews Communication - Verbal and non verbal Co... more information send enquiry
Tailored - Consultative Selling Skills Kitonian Training & Development Ltd. - All difficulty levels - In-House & Blended in-house - Price on application (includes materials, equipment/machinery) This tailored course deals with the skills required to sell effectively and profitably in today’s highly competitive market place •Managing your S&M plan •The right “split” existing and new business •... more information send enquiry
Tailored course - Essential Sales Management Kitonian Training & Development Ltd. - All difficulty levels - In-House & Blended in-house - Price on application (includes materials, equipment/machinery) Our Areas of expertise include (but are not limited to): Listening, Customer Care Effective Telephone Skills & Behaviour Handling Complaints Business Reviews Communication - Verbal and non verbal Co... more information send enquiry
Tailored course - Key Account management Kitonian Training & Development Ltd. - All difficulty levels - In-House & Blended in-house - Price on application (includes materials, equipment/machinery) Our Areas of expertise include (but are not limited to): Listening, Customer Care Effective Telephone Skills & Behaviour Handling Complaints Business Reviews Communication - Verbal and non verbal Co... more information send enquiry
Tailored course - Negotiation Skills Kitonian Training & Development Ltd. - All difficulty levels - In-House & Blended in-house - Price on application (includes materials, equipment/machinery) Our Areas of expertise include (but are not limited to): Listening, Customer Care Effective Telephone Skills & Behaviour Handling Complaints Business Reviews Communication - Verbal and non verbal Co... more information send enquiry
Tailored courses - Customer service and care Kitonian Training & Development Ltd. - All difficulty levels - In-House & Blended in-house - Price on application (includes materials, equipment/machinery) Our Areas of expertise include (but are not limited to): Listening, Customer Care Effective Telephone Skills & Behaviour Handling Complaints Business Reviews Communication - Verbal and non verbal Co... more information send enquiry
Tailored courses - Presentation Skills Kitonian Training & Development Ltd. - All difficulty levels - In-House & Blended in-house - Price on application (includes materials, equipment/machinery) Our Areas of expertise include (but are not limited to): Listening, Customer Care Effective Telephone Skills & Behaviour Handling Complaints Business Reviews Communication - Verbal and non verbal Co... more information send enquiry
Tailored courses - Telephone sales Kitonian Training & Development Ltd. - All difficulty levels - In-House & Blended in-house - Price on application (includes materials, equipment/machinery) Our Areas of expertise include (but are not limited to): Listening, Customer Care Effective Telephone Skills & Behaviour Handling Complaints Business Reviews Communication - Verbal and non verbal Co... more information send enquiry
Tailored training - Coaching & Mentoring Kitonian Training & Development Ltd. - All difficulty levels - In-House & Blended in-house - Price on application (includes materials, equipment/machinery) Our Areas of expertise include (but are not limited to): Listening, Customer Care Effective Telephone Skills & Behaviour Handling Complaints Business Reviews Communication - Verbal and non verbal Co... more information send enquiry
Tailored training - Management & Leadership Kitonian Training & Development Ltd. - All difficulty levels - In-House & Blended in-house - Price on application (includes materials, equipment/machinery) Our Areas of expertise include (but are not limited to): Listening, Customer Care Effective Telephone Skills & Behaviour Handling Complaints Business Reviews Communication - Verbal and non verbal Co... more information send enquiry
Tailored training - Management development Kitonian Training & Development Ltd. - All difficulty levels - In-House & Blended in-house - Price on application (includes materials, equipment/machinery) Our Areas of expertise include (but are not limited to): Listening, Customer Care Effective Telephone Skills & Behaviour Handling Complaints Business Reviews Communication - Verbal and non verbal Co... more information send enquiry
Tailored training -Senior Management Kitonian Training & Development Ltd. - All difficulty levels - In-House & Blended in-house - Price on application (includes materials, equipment/machinery) Our Areas of expertise include (but are not limited to): Listening, Customer Care Effective Telephone Skills & Behaviour Handling Complaints Business Reviews Communication - Verbal and non verbal Co... more information send enquiry
The "Kitonian" Management Toolbox Kitonian Training & Development Ltd. - All difficulty levels - In-House & Blended in-house - Price on application (includes materials, equipment/machinery) A series of short events designed to meet the bespoke needs of today's managers. The toolbox is designed to be run with a "mix and match" approach. Each session is 1/2 day - 1 day and has a snappy i... more information send enquiry