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Influence and Persuasion at Work

  
Dynamic Customer Solutions Ltd - 1 day - All difficulty levels - In-House - Price on application (includes materials, equipment/machinery, refreshments)
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Description and objective: Whether you are speaking to a group of people or discussing something one-to-one, your success is dependent on how well you can persuade and influence others to take your ideas on board. Listening, non-verbal communication and your ability to understand and interpret the words and actions of others play a key part in how you persuade and influence others.

Suitability: A practical workshop suitable for managers and staff wanting to influence and persuade others without resorting to aggressive tactics
 

Contact Dynamic Customer Solutions Ltd

Phone + 44 (0) 121 733 6672 When calling be sure to mention Training Pages
Fax+44 (0) 7092 843729

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Categories

 •Business and Management > Service > Customer Service and Care
 •Personal Development > Communication Skills > Interpersonal Skills


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