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Reception Skills

  Course Code: RS01

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Description and objective: Receptionists and telephonists are key members of your team and the shop window of your organisation. Their role is crucial as they are usually the first point of contact. Customers form an impression of your entire company based on this initial contact. This workshop focuses of the skills needed for this key role to create the right impression

Suitability: A practical workshop for staff responsible for managing the reception area and any other personnel who have a front desk role

Contact Dynamic Customer Solutions Ltd

Phone	+ 44 (0) 121 733 6672 When calling be sure to mention Training Pages
Fax	+44 (0) 7092 843729

Send a Message

Training Pages can send your message straight to the company.

Your name:
Email address
Phone Optional
Subject	Re: Reception Skills
Your message Remember to include your postal address if requesting brochures or other material

Categories

•	Sales, Marketing and PR > Sales > Customer Service
•	Business and Management > Service > Customer Service and Care