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Customer Relationship Management

  
Dynamic Customer Solutions Ltd - 1 day - All difficulty levels - In-House - Price on application (includes materials, equipment/machinery, refreshments)
Course Code: CRM01

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Description and objective: It’s not how satisfied you keep your customers … it’s how many satisfied customers you keep that counts. How many customers can you afford to lose? Customers now rate you as much on your customer service skills as the product you sell. If you are involved in customer relationship management in your organisation this course will open your eyes and enhance your skills.

Suitability: Anyone responsible for managing customer relationships who wants to enhance their customer service skills and identify opportunities to cross and up-sell to customers.
 

Contact Dynamic Customer Solutions Ltd

Phone + 44 (0) 121 733 6672 When calling be sure to mention Training Pages
Fax+44 (0) 7092 843729

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Categories

 •Business and Management > Service > Customer Service and Care
 •Personal Development > Communication Skills > Interpersonal Skills


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