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Successful Telesales - Without the Hard Sell

  Course Code: ST01

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Description and objective: The telephone is an essential tool in the quest for new business. Would your staff benefit from knowing how to increase sales without using 'hard sell' tactics? Our approach works. We will demonstrate preparation, listening & questioning skills to get the results you want.

Suitability: This workshop is for telemarketing/telesales professionals who want to improve their preparation, listening and questioning skills to get results

Contact Dynamic Customer Solutions Ltd

Phone	+ 44 (0) 121 733 6672 When calling be sure to mention Training Pages
Fax	+44 (0) 7092 843729

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Subject	Re: Successful Telesales - Without the Hard Sell
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Categories

•	Sales, Marketing and PR > Sales > Telephone Sales Skills
•	Sales, Marketing and PR > Sales > Customer Service