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Customer Service / Customer Care

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Description and objective: Good customer service / customer care is the basis for sustained increases organisational success. This course will enable delegates to meet the ever-increasing needs of their customers, and can be developed from a range of modules to meet your exact requirements. The course will use a range of relevant, powerful and motivating activities that draw on delagates' own experiences and generate ideas to make improvements to the way they work with and respond to their customers.

Suitability: Suitable for individuals or teams within an organisation wishing to improve their customer focus / customer service skills.

Contact H2 Training & Consultancy Ltd.

Phone	01635 38005 0800 0015 151 When calling be sure to mention Training Pages
Fax	01635 38006

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Categories

•	Business and Management > Service > Customer Service and Care
•	Personal Development > Communication Skills > Interpersonal Skills