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The Interviewing Toolbox

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Description and objective: The Aim of the workshop is to develop managers interviewing skills so that they can plan for and conduct very high quality information gathering and problem solving interviews and so make good, informed business decisions.

At the end of the workshop participants will be able to:
- Recognise good and bad interview behaviours
- Use Critical Incident questioning and the ‘funnel’ technique to gain the maximum amount of genuine information from interviewees
- Listen actively in interviews
- Prepare well for each interview, taking into account the needs of the situation, the interviewee and the interviewer.
- Use appropriate behaviours to manage a range of different types of interview in order to get the best results
- Agree SMART goals and ‘Fields of Freedom’ in Performance Review interviews
- Compile and use a Person Profile and Interview Report in selection interviews

Contact TW Associates

Phone	0131.343.3055 When calling be sure to mention Training Pages
Fax	0131.332.2048

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Categories

•	Human Resources > Recruitment and Selection
•	Human Resources > Appraisals