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Competency Framework Design

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Description and objective: Practical competency frameworks offer a structured but flexible means of assessing skills and competence in a designated role. Phoenix have developed a bank of competencies relating to management, sales, and customer service, and these can be adapted and tailored to meet individual organisational needs. Alternatively, we are happy to lead organisations through the process of building a competence framework from scratch, including Job Task Analysis, Key Performance Indicators, and Benchmarking.

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Phone	020 7234 0480 When calling be sure to mention Training Pages
Fax	020 7234 0486

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•	Human Resources > Appraisals
•	Human Resources > Job Development and Evaluation