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Effective Office Management
Reed Learning -
2 days - All difficulty levels - Public - £795.00
Course Code: EOM
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| Venue | Dates
| | 1 | Holborn Training Centre, 9 Kingsway, London, London, WC2B 6XF | 14 Jan 2009 to 15 Jan 2009
17 Feb 2009 to 18 Feb 2009
24 Mar 2009 to 25 Mar 2009
29 Apr 2009 to 30 Apr 2009 |
Description and objective: The changing role of PAs, secretaries and administrator has led to an increasing number of staff taking on managerial responsibility. This course provides an awareness of the key management skills needed by secretaries and assistants who are facing fundamental changes in the way they work. The role of the manager is discussed and effective objective setting and delegation explored. Through role plays and questionnaires, delegates learn to deal with difficult situations using effective communication and assertive techniques.
Contact Reed Learning
| Phone | 0800 132 448 When calling be sure to mention Training Pages
| Fax | 0800 435 314 |
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