Retail Sales

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Description and objective: Course Objective: to develop the skills of sales staff within the retail environment. To facilitate the understanding of personality differences that influence buying and selling, leaving participants able to adapt their sales techniques to the customer type. It will also instil a clear experience of the necessity to provide both first-class customer service, and relationship selling, to their customers. Finally it will aim to get delegates selling on benefits, not just features whilst teaching them how to close the sale skilfully and adeptly, and in such a manner as to leave the customer satisfied with the whole process.

Suitable for: retail sales staff

Complementary Courses: Selling At Exhibitions, Creative Presentation & Performance

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Phone	020 7234 0480 When calling be sure to mention Training Pages
Fax	020 7234 0486

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Categories

•	Sales, Marketing and PR > Sales > Sales Skills
•	Industry Specific Skills > Retail > Retail Management